Chipotle Mexican Grill, located at 25 The West Mall in Toronto, offers a vibrant dining experience that captivates both locals and visitors. Known for their fresh, customizable Mexican fare, the restaurant stands out with signature items like their burritos and burrito bowls. Customers rave about the freshness of the ingredients, with many noting the quality remains high, even close to closing time. The menu features a delightful selection, including freshly grilled meats and vegan options like sofritas, all wrapped in warm tortillas or served in bowls. Patrons enjoy the generous portion sizes, particularly in the bowl where customers can pile on their favorite toppings, from guacamole to queso blanco. The drink selection includes unique options like Blood Orange Sparkling Beverage and traditional favorites such as Mexican Coca-Cola. Positive reviews highlight the friendly and efficient service, which complements the flavorful experience. Customers appreciate the staff’s willingness to accommodate requests, proving that good service is just as important as the food quality. Overall, Chipotle manages to strike a balance between flavor, freshness, and customer satisfaction, making it a must-visit spot for Mexican cuisine enthusiasts in Toronto.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves food
Serves healthy options
Quick bite
Dining options
Serves lunch
Serves dinner
Amenities
Has toilet
Atmosphere
Casual
Trendy
Crowd
Good for groups
LGBTQ+ friendly
Popular with tourists
Popular with university students
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
Parking
Free parking lot
Photos
Reviews For Chipotle Mexican Grill
Rochelle Desouza
May 28,2025
Always so fresh, doesn't matter even if you're there right before closing!
Aastha Dubey
May 23,2025
The food was WOW !!!! Thank you guys for the great food
Starr
May 14,2025
Great food portions highly recommend the bowl. You get to choose your toppings and its very filling
Zuher Youssef
Apr 21,2025
Many people complain about Chipotle but don’t use their voice to ask for “more of this” or “can I have a redo?”. As an avid restauranteur and experienced with this sort of issue, can’t expect things to be perfect all the time, and this is coming from somebody who has received wrong Chipotle orders several times. Based on the other reviews, I can also realize people focus entirely on the negatives which is not necessarily why there’s a review system in place, but instead should seek customer service/head office assistance. Let’s talk about the food quality, portion sizing, and other details of this location. I was received by a line of very busy yet friendly and welcoming staff, who upon request, made sure to get me a fresh batch of smoked brisket (quite courteous of them). Nobody skimped out on the sizing of my bowl, as I got quite a generous portion, and the food tasted as good as Chipotle has ever tasted.
Ally Kat
Apr 10,2025
my fav chipotle ever, nicest employees ever and they’re never stingy super fast but not rushed service, couldn’t be better!
vee
Apr 10,2025
I recently placed a mobile order at Chipotle and, unfortunately, there was a mistake with my order. However, when I called the restaurant to address the issue, I was helped by Evan, who was incredibly courteous and efficient in resolving the problem. When I returned to the restaurant to pick up my corrected order, the staff was exceptionally friendly and welcoming. The portion sizes were perfect, and the food was as delicious as always. I am thoroughly impressed with the customer service at this Chipotle location and will definitely be returning. Kudos to Evan and the entire team for turning a potential inconvenience into a positive experience!
T A
Mar 24,2025
I waited in line twice. Both times I waited long enough to notice that Sidney is VISIBLY the hardest working employee at this location! Without her delegating work to her co-workers, half of counter would be empty and stay empty. She is the only reason for a 5 star rating! Note, the only reason I know her name is because I went back to ask both her name and role.
Jayveer Parmar
Feb 7,2025
Ordered veggie bowl and it was so delicious and with large quality.
Reviews For Chipotle Mexican Grill